Privacy Policy for GenAIx
Effective Date: July 20, 2025
At GenAIx, we are committed to protecting the privacy and security of the data we collect and process. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, particularly concerning our AI solutions and integrations, including APIs. It applies to users, partners, and organizations engaging with our products, platforms, and services in healthcare, finance, and other industries.
1. Information We Collect
a. Personal Information
Name, email address, contact details
Job title, company affiliation
Social media profile data
(Platforms include, but are not limited to: Facebook, Instagram, LinkedIn, TikTok, YouTube, and others)
b. Technical and Usage Data
Device information, IP address, browser type
Cookies and usage logs
Metadata from API calls (e.g., timestamps, response times)
c. Business Data
Proprietary or anonymized datasets for AI training and inference
Financial or healthcare-related operational data (strictly with permission and under contractual agreements)
2. How We Use Your Information
We may use your information to:
Provide, improve, and customize our AI solutions
Authenticate and authorize API integrations
Enhance data accuracy and ensure deterministic outcomes in complex environments.
Identify and scale AI use cases based on insights from stakeholders.s
Comply with legal, regulatory, or audit obligations.
We do not sell or rent your data to third parties.
3. Use of Social Media APIs
GenAIx may access your data through API access, provided you grant permission. We only retrieve the following:
Public profile information
Employment history and connections (if explicitly authorized)
Engagement metrics (e.g., followers, posts, interactions)
We will only access social media data for the following purposes:
Personalizing AI-driven insights for your business use
Monitoring social engagement as part of operational metrics
Enhancing recommendation engines in sales and recruiting applications
All social media data is stored securely, used only for approved business functions, and deleted upon request or revocation of access.
4. Data Sharing and Transfers
We may share data with:
Trusted third-party service providers who support our infrastructure
Partners for joint AI development (under strict data processing agreements)
Regulatory bodies, when required by law
Data may be transferred across borders but will always be protected under applicable privacy laws and standard contractual clauses (SCCs).
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes described in this policy or to meet legal and contractual obligations. Data collected via APIs is stored only as long as needed for processing and is regularly reviewed for relevance.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Revoke API access at any time.
Object to or restrict data processing
File a complaint with a data protection authority.y
To exercise these rights, please contact us at clients@genaix.com.
7. Security
GenAIx implements industry-standard safeguards (encryption, access controls, anonymization) to protect your data against unauthorized access, misuse, or loss.
8. Changes to This Policy
We reserve the right to update this policy to reflect changes in technology, legal requirements, or our business practices. We encourage you to review this policy periodically. Significant changes will be communicated through our platform or via email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact:
GenAIx Privacy Department
Email: clients@genaix.com
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