Privacy Policy for GenAIx

Effective Date: July 20, 2025

At GenAIx, we are committed to protecting the privacy and security of the data we collect and process. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, particularly concerning our AI solutions and integrations, including APIs. It applies to users, partners, and organizations engaging with our products, platforms, and services in healthcare, finance, and other industries.

1. Information We Collect

a. Personal Information

  • Name, email address, contact details

  • Job title, company affiliation

  • Social media profile data

    • (Platforms include, but are not limited to: Facebook, Instagram, LinkedIn, TikTok, YouTube, and others)

b. Technical and Usage Data

  • Device information, IP address, browser type

  • Cookies and usage logs

  • Metadata from API calls (e.g., timestamps, response times)

c. Business Data

  • Proprietary or anonymized datasets for AI training and inference

  • Financial or healthcare-related operational data (strictly with permission and under contractual agreements)

2. How We Use Your Information

We may use your information to:

  • Provide, improve, and customize our AI solutions

  • Authenticate and authorize API integrations

  • Enhance data accuracy and ensure deterministic outcomes in complex environments.

  • Identify and scale AI use cases based on insights from stakeholders.s

  • Comply with legal, regulatory, or audit obligations.

We do not sell or rent your data to third parties.

3. Use of Social Media APIs

GenAIx may access your data through API access, provided you grant permission. We only retrieve the following:

  • Public profile information

  • Employment history and connections (if explicitly authorized)

  • Engagement metrics (e.g., followers, posts, interactions)

We will only access social media data for the following purposes:

  • Personalizing AI-driven insights for your business use

  • Monitoring social engagement as part of operational metrics

  • Enhancing recommendation engines in sales and recruiting applications

All social media data is stored securely, used only for approved business functions, and deleted upon request or revocation of access.

4. Data Sharing and Transfers

We may share data with:

  • Trusted third-party service providers who support our infrastructure

  • Partners for joint AI development (under strict data processing agreements)

  • Regulatory bodies, when required by law

Data may be transferred across borders but will always be protected under applicable privacy laws and standard contractual clauses (SCCs).

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy or to meet legal and contractual obligations. Data collected via APIs is stored only as long as needed for processing and is regularly reviewed for relevance.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Revoke API access at any time.

  • Object to or restrict data processing

  • File a complaint with a data protection authority.y

To exercise these rights, please contact us at clients@genaix.com.

7. Security

GenAIx implements industry-standard safeguards (encryption, access controls, anonymization) to protect your data against unauthorized access, misuse, or loss.

8. Changes to This Policy

We reserve the right to update this policy to reflect changes in technology, legal requirements, or our business practices. We encourage you to review this policy periodically. Significant changes will be communicated through our platform or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact:

GenAIx Privacy Department
Email: clients@genaix.com